Exchange Brings Phone and Electronics Repair Shop to Fort Hood | Article




U.S. Army Garrison – Fort Hood Commanding Officer Col. Chad R. Foster, along with exchange leaders, cuts a ribbon to officially open Asurion Tech Repair & Solutions in the Clear Creek Exchange at Fort Hood, Texas, June 6 .
(Photo credit: Eric Franklin, Fort Hood Public Affairs)

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FORT HOOD, TX- Asurion Tech Repair & Solutions opened at the Clear Creek Exchange here, June 6, and offers professional fixes for most consumer electronics, from smartphones to game consoles.

U.S. Army Garrison – Fort Hood Commanding Officer Col. Chad R. Foster joined Denise Gubert, Exchange Vice President of Services, Welfare and Telecommunications, Charlyne Morganfield, Fort General Manager Hood Exchange, and Eric Mueller, Asurion Tech Repair & Solutions, Vice President of Corporate Operations, for the groundbreaking ceremony for the new repair facility.

“The Exchange is committed to making life more convenient for soldiers and families at Fort Hood,” Morganfield said. “Bringing fast and easy technology repair services to the facility strengthens the Exchange’s ability to provide one-stop shopping for everything Fort Hood families need.”

Mueller said it was the first of many repair shops to open on military installations nationwide over the next few months.

“We have been working on this partnership for over a year. We have a mobile service where we can perform repairs for customers, and today at Fort Hood we are opening our first of eight stores throughout the summer,” Mueller said at the grand opening. “We are also launching a fleet of 30 pickup trucks to hit other military installations to help our service members and their families.”

The store’s repair technicians repair all kinds of technology, regardless of make or model, and the store is an authorized repairer for Samsung Galaxy and Google Pixel smartphones.

The store offers free, no-obligation diagnostics on all gadgets and a one-year limited warranty on all repairs. It also offers a price match guarantee on any local competitor’s regularly published price for the same repair.

Customers can book a repair appointment online or drop by the store for walk-in service.

“Our goal is to fix it fast and fix it right,” Mueller said. “And so we back all of our work with a one-year warranty.”

Asurion Tech Repair & Solutions is open Monday to Saturday from 10 a.m. to 7 p.m. and Sunday from 12 p.m. to 5 p.m.

The Clear Creek Exchange is located at Bldg. 4250 Clear Creek Blvd.

Daniel C. Williams